hi, I’m Daniel

I turn messy human behavior into clear decisions.

UX researcher for enterprise and AI products. Placeholder bio: a couple of sentences about what you research, who you work with, and what you care about.

See my work About me

research at

Meta
ServiceNow
Microsoft
Twilio

selected work

Featured case studies

ServiceNow

Sales Hub navigation redesign

A usability assessment of the redesigned Sales Hub navigation.

Usability
Information architecture

ServiceNow

My Assist AI Trust Score

A benchmark that measures how much people trust an AI assistant.

Benchmark
AI

All case studies →